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What happens after I fill this form?

If you want to contact someone on our site, or have information to share with them, we want to hear from you.

Fill out the following form and we will get in touch with you. Someone from the ICRC or a Red Cross or Red Crescent Society will contact you. (It may take up to a few weeks)

If you don't have a phone number, email address or do not want to fill the form, contact the nearest National Red Cross or Red Crescent Society or ICRC office.

Profile number: 0021712
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If you don't have a phone number, email address or do not want to fill the form, contact the nearest National Red Cross or Red Crescent Society or ICRC office.

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Information notice

The International Committee of the Red Cross (ICRC) is part of the Family Link Network of the International Red Cross and Red Crescent Movement that helps to clarify the fate and the whereabouts of the missing persons and restore and maintain family links between families separated due to armed conflict, migration, natural disaster and other situations requiring a humanitarian response. This Information Notice provides you with information about how the ICRC and other components of the Family Links Network manage and protect the personal data that you provide to us.

Purposes of Processing and the Sharing of your Personal Data

To help family members restore contact, the ICRC collects and processes the personal data that is requested in the above contact form. The ICRC will need to share the data with other Red Cross/ Red Crescent Movement’s components, and in particular the National Red Cross or Red Crescent Society (“National Society”) or ICRC office in the country where the person in the photo is. They will then contact the National Society or ICRC office in the country where you are. The ICRC or National Society in the country where you are will contact you. The National Societies and ICRC offices who will receive the data you provide us through this form will only use it to verify with information they have on the person in the photo and to contact you. No information that you provide will be shared with the person in the photo or others before contacting you.

If you want to know more on the duration of the Retention Period and your rights, please click here.

Duration of the Retention Period

Your rights

Contact Information

Please contact the ICRC at familylinks@icrc.org if you:

  • - Have a question, complaint, or would like more information about how we handle your personal data;
  • - Want to request access to, change or erase the personal data you have provided us.

You may also contact the ICRC Data Protection Office at dpo@icrc.org if you have any complaints or questions about your rights.